The factory in Cumbernauld is a pretty slick operation. Never heard of clubs being lost / forgotten. Keep some pressure on the distributor for a resolution.
We had the same problem, almost 3 MONTHS !! for changing shafts in new irons because of corrosion, and we get back from mizuno all the irons in a horrible conditions. The shop had no papers, and they said that will try to get a document,....all very strange. I can’t understand how Mizuno works like this.... I now we have a big cuestión, what really happened and who “repaired” and who didn’t clean the irons,....because of this, we won’t pick up the iros from the shop until they give us papers and proper explanation.
We lost the confidence in mizuno and we want to send back again the irons by ourselves because we are not sure if this work was made by mizuno,......